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Chicago Auto Place is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!

Customer Lobby
163 Reviews
4.9 out of 5 stars
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James M., Minneapolis-Saint Paul 06 Aug 2017
ABSOLUTELY THE BEST. I can't say enough good things about the team at Chicago Auto Place. Thank you to Will, Christine and Nelly for all your help. I found a listing on the AutoTrader app and within 24 hours I was driving my new car back home. I bought many used vehicles over the past 10 to 15 y...ears, in the US and the U.K., and these guys really were awesome. I'm so happy with my purchase and the end to end experience. Will helped me out first by giving me all the information I needed about the car, sending me several close up additional photos I asked for and responding to several questions throughout the day. He was extremely responsive and it was awesome working with him to get a good feel for the car before making the call to drive from Minnesota to Chicago to check it out. Christine worked with me over the phone, that same day, to get me what I felt was an excellent deal on the vehicle I wanted to trade in plus taking a deposit and drawing up the agreement for me. On the day of (literally the next morning having struck a deal the afternoon before and driven my trade there that same day), Will took me out for a test drive and patiently waited while I checked out every single nook, cranny, bolt, belt, hose and whatever... to let me do a thorough inspection. Nelly then took me through all the paperwork while Will got my new ride ready to go. Nelly was the icing on the cake. I was in and out in an hour!! There are many things I appreciated about Will and the crew at Chicago Auto Place. Most of all, I never once felt like I was being bartered with, strong armed or sold. I felt like these guys tried their hardest to get me the deal I wanted and the car I wanted, my way. The entire team were professional, courteous and couldn't have done more to help me out. Thank you, thank you, thank you!! Show more
5 rate
Yelp
Jackiedun1 28 Jul 2017
It was such a wonderful experience, specially since this i was with my daughter. It was a wonderful experience for her. Joanna was very knowledgeable, helpful and made my daughter feel comfortable with her first buy. So happy! Will recommend Chicago Auto Place to everyone I know. Thank you Joanna...! Show more
5 rate
DealerRater
Jackiedun1 28 Jul 2017
It was such a wonderful experience, specially since this i was with my daughter. It was a wonderful experience for her. Joanna was very knowledgeable, helpful and made my daughter feel comfortable with her first buy. So happy! Will recommend Chicago Auto Place to everyone I know. Thank you Joanna...! Show more
5 rate
Cars.com
Randy89 25 Jul 2017
Stephanie Was such a great help! Really friendly and understanding. Had my car in and out!
5 rate
Cars.com
Jovanny 25 Jul 2017
Great Service Dept. Stephanie was so Patient an Knowledgeable about all the repairs and status of my repairs. always followed up with me to notify me. Was really great! will definitely recommend !!
5 rate
Cars.com
Carlos Suarez 25 Jul 2017
Went in for my car to be repaired was already dreading the day. Once I walked in I was greeted at the door. Walked to services and a young lady stephanie helped me out. Made my bad day to a great day. She was very helpful and kind and made the whole process go smooth. Will come back again if I need ...other repairs. I'll recommend this place of business for sure to family and friends Show more
5 rate
Cars.com
SunshinePeeps 24 Jul 2017
I went to bring my car in to get some services done and Stephanie was patient and friendly while getting me all set. She was able to answer any questions that I had asked and didn't seem annoyed like most do. She was very happy and sweet and welcoming!
5 rate
DealerRater
Ms. Crandle 24 Jul 2017
Although I have not yet purchased a new vehicle, I thought the sales girl, Kelsey, was very knowledgeable and a delight to deal with. She was able to answer all questions I had and seemed like she really knew her stuff! When I am ready to purchase a new car, I will definitely be going back here and ...hope to deal with Kelsey again. Show more
5 rate
Cars.com
SamG2007 24 Jul 2017
Stephanie was a great help with the service of my vehicle! very knowledgeable will definitely recommend !
5 rate
Cars.com
Joe 24 Jul 2017
Kelsey is great. She really went the extra mile to make sure I am happy!
5 rate
Cars.com
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