How Are We Doing?

We feel good about the service that we provide. But, we don’t know how you feel until we ask. Let us know what you thought about your interaction with our dealership.

Chicago Auto Place is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!

 

 

Zoe Y.
Zoe Y.
I had a very positive experience here. The staff were friendly, patient, and easy to work with. They answered all my questions and made the car buying process smooth and straightforward. I really appreciate their help and would recommend this dealership to anyone looking for a car.
Anastasiia B.
Anastasiia B.
We had a great experience buying our new car, and a huge part of that was thanks to Bobby. From the very beginning, he was incredibly professional, knowledgeable, and patient throughout the entire process. Every question we had, Bobby answered clearly and confidently, and he made everything feel easy and stress-free.Bobby was also extremely kind and welcoming, especially with our children, which meant a lot to us. He created such a comfortable and friendly atmosphere that it was genuinely a pleasure working with him. We never felt pressured, and thanks to Bobby’s help, we were able to find the perfect car for our family and complete the purchase smoothly.
Krystyna B.
Krystyna B.
Bobby did a great job,came and see Bobby inwChicago autoplace
Dale F.
Dale F.
Great customer service!No pressure, chill vibe.
Adrian S.
Adrian S.
I recently purchased a car from Chicago Auto Place and couldn’t be happier with the experience. Brad, Sonny, and the entire team went above and beyond to make the process smooth, professional, and stress-free from start to finish.When I arrived for my appointment, the car was freshly washed, fully prepared, and ready for a test drive — a detail that immediately showed how much they value their customers. They were transparent, patient, and genuinely attentive throughout the process, taking the time to address every question and concern I had without any pressure.It’s rare to find a dealership that combines professionalism, honesty, and great customer service this well. I highly recommend Chicago Auto Place to anyone looking for a quality vehicle and an outstanding buying experience.
Josie R.
Josie R.
The car dealership did great. They were receptive to what I had to ask and went above and beyond with communication. I bought my car from another state and was nervous about taking this leap. The dealership and my dealer Edgar made this process easy and efficient. I received my car today and it was everything I was expecting and more!
Soren F.
Soren F.
Farouqi, did a great job showing us the car and made the transaction very smooth and pleasant
Juan C.
Juan C.
Fantastic Service! Great Deals! Great People to Deal with. Brad is a great sales man. Highly Recommend! Just bought a beautiful Audi. Couldn't be happier with the purchase!
T C
T C
Very positive experience buying a used Mini from these folks. I travelled up from St. Louis to buy the car and Farouqi even picked me up at the train station and gave me a ride to the dealership. Would buy from again.
Jen W.
Jen W.
Professional, efficient, and easy to work with! Edgar was a pleasure to do business with, highly recommend.
Lashbar C.
Lashbar C.
We just bought a car from them, and they were really helpful and great customer service. Super happy! Bobby and Rick were top notch.
Sirbuland Z.
Sirbuland Z.
Farouqi, very professional and helpful, definitely will be working with him in the future.
Shahid H.
Shahid H.
I had an excellent experience with this dealer ship .Mr Farooqi and Mr Sunny they are very friendly and very knowledgeable very professional people they did a great job,
Markelle T.
Markelle T.
Farouqi, This has been quite the experience but he was a man of his word and got me taken care of .
Maya E.
Maya E.
Bobby was an absolute pleasure! He was very kind, honest, attentive, and accommodating. The whole staff was very helpful and eager to make the hassel of buying a car as seamless and efficient as possible. They maintain a very positive energy in their organization that was very refreshing. I couldn't recommend Bobby enough to anyone in the area looking for an amazing sales agent and a high quality used car. I am very appreciative of the team and ecstatic about my new car.
Shehzad S.
Shehzad S.
Farooq, is a great salesman and very knowledgeable person about cars 🚗
Shehzad S.
Shehzad S.
Farouqi, is great sales person
shehzad S.
shehzad S.
Farouqi, is a great sales man with positive attitude and very welcoming and positive energy.
Thakin G.
Thakin G.
Great dealer super helpful, easy to work with especially Moe & Edgar. I highly recommend this place.
Paresh N.
Paresh N.
I purchased a Tesla Y from this dealership earlier this year. Farouki for Sales helped me with the entire process, went above and beyond expectationThey promised to detail the car and do ceramic coating later and they delivered as promised.I will definitely recommend this dealership to my family and friends.Just a heads up for used car purchasers, make sure that the car you buy has aftermarket warranty or OEM warranty if you want to be 100% sure that you will be taken care of for any mechanical or electrical defects / problems.
Kristina O.
Kristina O.
Buying a car can be stressful, but Edgar made it feel easy and actually enjoyable. You can tell he really cares about his customers and wants the best for them.
Serguei Z.
Serguei Z.
Farouqi, was very helpful.
Randy M.
Randy M.
Farouqi , was my sales person in my purchase of my new Audi S5 he did an excellent job for me. Worked very hard. I would highly recommend him as a sales person to anyone I will for sure return to purchase more cars.from him.
Shayne R.
Shayne R.
Had a great experience with Chicago Auto Place. Brad was knowledgeable, responsive, and genuinely helpful throughout the entire process. The whole team, from the owner to finance was easy to work with and made everything smooth.The lot is full of quality vehicles, and what really stood out was how normal and down to earth everyone is. No pressure, no games, just straightforward service. Definitely recommend if you’re looking for a solid car buying experience.
erisa
erisa
Mo and Bobby have the best service!! helped me find my dream car i recommend 100%
Sebi A.
Sebi A.
Moe is the best
jonida H.
jonida H.
Amazing service from Mo and his team!!!
J C.
J C.
Friendly and gave me the deal I was looking for
Lucrecia R.
Lucrecia R.
Great service, provided by all the team there!!!Bobby was very helpful providing all the information needed. Was the best service I ever got in a dealership!!!
H. J.
H. J.
We purchased a vehicle from here today. Edgar was most personable, professional and knowledgeable. Our trade was fair and we are content with the package generated for us. We did not feel pressured and we're comfortable and satisfied with our purchase. Thank you to Mike and Edgar!
Fabian E.
Fabian E.
Johnny, good salesman.Really took care of my mom with her car purchase.
Mary J.
Mary J.
Johnny, what great helped me out on getting the right car for me could nor be happier!
Alice C.
Alice C.
My sale person Edgar was nice and professional with helping me with the buying of my Chevrolet transverse. The car is very nice. Thanks you 😊 Edgar.
Zoee I.
Zoee I.
Edgar and Mo are the best! They are super patient and extremely helpful! I would absolutely recommend these two! And this auto shop! Love it! Thanks guys!
Aaron
Aaron
Edgar, Mo, and Sonny were great! It was an easy and hassle free experience! Thanks guys!
k R.
k R.
Brad was excellent, very helpful, and straightforward!
EV LO__ 2.
EV LO__ 2.
Edgar is the guy!!
Jennifer F.
Jennifer F.
Edgar was great to work with!
Wilgen R.
Wilgen R.
Went with my son to purchase a vehicle and Robert went above and beyond to help him.
Marc A.
Marc A.
Awesome first time buying experience, Robert was the one to help me and made the experience as helpful and quick as possible
Larry D.
Larry D.
Sales perso was gret
Yesy Jimenez de H.
Yesy Jimenez de H.
We just purchased our daughter's first car and Brad was wonderful to work with it was an easy process thank you Brad she loves her red car!
David C.
David C.
Farouqi, he good
fradin L.
fradin L.
Bobby is so amazing he took care of everything while at the dealership, he is so caring and professional.
Jennifer A.
Jennifer A.
This place look nice with amazing cars bubby hooked us all the way from Missouri
Sebastian F.
Sebastian F.
Bobby was wonderful, he was cheerful and open since the beginning. Making sure everything was crystal clear and okay by me. Highly would recommend their services.
bia
bia
Bobby was awesome! Super helpful every step of the way.
Dominic M.
Dominic M.
Farouqi was fantastic showing me the car and taking care of everything while at the dealership.
FILTHY H.
FILTHY H.
Great people! Robert our sales person made the deal happen!!
Matana G.
Matana G.
Amazing service, very friendly. Robert was an amazing sales person helped me get to the right price!
Dayna M.
Dayna M.
Brad, Rhiezelle, Mo were amazing. Made purchasing my first van so easy and painless. The simplicity was a breathe of fresh air and I was very thankful for all their assistance.
Mary Grace D.
Mary Grace D.
We went to different dealers for used vehicles and I can say that Chicago Auto Place went above and beyond in detailing. All used cars were noticeably clean and smells like new. They were able to accomodate us giving them short notice that we are coming. It is a busy place but they were staffed that all customers were attended in timely manner. No wait time to test drive. Robert W is knowledgeable with cars and very transparent. Ricky the owner was very patient and considerate when I got issues with my debit card. This place is a one stop shop. Financing is a breeze and we got our car plates instantly. Certainly to recommend this place.
Kevin G.
Kevin G.
Bobby was a excellent sales person was nice and negotiable 5/5 would recommend
Cynthia G.
Cynthia G.
Edgar did an amazing job selling us a great SVU! I highly recommend coming and looking at the amazing inventory of all their luxury automobiles! I definitely made this experience, easy for us!
Yvonne V.
Yvonne V.
Had a great experience! Really nice folks. Would highly recommend!
Brandon B.
Brandon B.
Brad was amazing and everyone was super nice. Affordable choices and quick service
Josh R.
Josh R.
Sunny & Edgar took great care of me and got me the car I’ve been looking for for months. Was in and out within an hour and they treated both my mom and myself with care. If you’re looking for a car come here
Brian W.
Brian W.
Was able to stop by and had a great and very easy experience. Especially working with sales rep John, highly recommend you guys check them out!
Jimmie H.
Jimmie H.
I was really taken care of. Great place
Trista M.
Trista M.
My boyfriend and I had a wonderful experience there! Bobby was amazing! He greeted us at the door with a welcoming smile and a wonderful introduction. He definitely exceeded our expectations! The hospitality at this dealership is a 11/10!
Alex D.
Alex D.
Amazing place
sharin F.
sharin F.
More and rob are good
Jeriel D.
Jeriel D.
Rob is good man
Tim B.
Tim B.
I came here they got right to the point, very polite and straightforward, had no issues at all with any employees and they were all helpful buying my m550i.
Landen V.
Landen V.
Bobby was very knowledgeable and helpful in purchasing a car. All the staff in general were very helpful and welcoming in my car buying process. Would recommend to anybody looking for a very friendly dealership to buy a car
Emilio R.
Emilio R.
Sanbir singh is really helpful and is amazing at explaining things about finance very helpful also rob is an amazing sales men as well.
lakonia J.
lakonia J.
I just like to say that, even though the car that I was trying to purchase didn’t work out I just wanted to let everyone know how awesome everyone was at this dealership.
Dawn H.
Dawn H.
I had an excellent experience with this dealership. They gave me the absolute best trade-in value for my vehicle. When I told them all the repairs I planned to do before bringing it, he said forget the hassle, just bring it. We will take it the way it is. And still gave me a GREAT deal! I drove 9 hours one way to do business with them, and they honored everything they promised—no surprises, no games.From start to finish, Moe, Robert and Sonny took great care of us. The process was smooth, honest, and exactly as discussed before I made the trip. It’s rare to find a dealership that truly stands by their word, but they absolutely did. The drive was 100% worth it.If you're looking for a dealership that treats you fairly and follows through on their promises, I highly recommend them.Thanks guys! I LOVE my Challenger Scat Pack’
Tele B.
Tele B.
Chicago Auto Place delivered an outstanding car buying experience from start to finish. I found my Infiniti Q50 online and received an immediate, professional response from Omer Al Farouqi, who even gave me a detailed FaceTime walkthrough the same evening. I flew in from Rochester, MN to pick up the car, and Ricky, the owner, kindly arranged an Uber for my early morning arrival. When I reached the dealership, Omer had the car ready for a test drive and guided the process with genuine expertise and friendliness. Paperwork was quick, the service was exceptional, and the entire experience was flawless. Highly recommend Ricky, Omer, and the whole team at Chicago Auto Place. Kudos to them!
Eliseo C.
Eliseo C.
Nor and Edgar are the best
FMG S.
FMG S.
Great and quick experience. 5 star Robert is the best
Jessica S.
Jessica S.
Edgar was awesome!!!!!!
kenneth P.
kenneth P.
Best group Robert is great
loi
loi
Walked in and Edgar and moe gave me a good deal and finance as well
Jennifer M.
Jennifer M.
Alicia D.
Alicia D.
Everyone was so kind and helpful! Great deals. Thanks again to sunni and rob
Cris M.
Cris M.
Came in with my daughter for her first car purchase. They did a great job walking us through the process of purchasing a car, financing options, and lots of freebies to get us locked in!
Jarvis J.
Jarvis J.
Yesss sirrrrr!
Janau W.
Janau W.
Great crew
sal M.
sal M.
I want to thank the people at Chicago auto place special thanks to Bob. He’s been really fantastic. I can’t say enough about him. He really made me happy along with Sonny and Moe I will tell all my friends about these people again special thanks to them all
Varujan K.
Varujan K.
Farooqi took care of all our needs
Sevan 2.
Sevan 2.
Farouqi was very helpful!!
Dylan L.
Dylan L.
I just bought a car at Chicago Auto Place and it was a great experience. Tons of cool cars and nice people. Farouqi was very professional and a pleasure to work with. I’m definitely looking here when I’m back in the market.
Debbie L.
Debbie L.
We had a great experience buying a car at Chicago Auto Place. Omar Farouqi took good care of us in our search and test drive. Sonny and team were all great. Thank you!
Owen
Owen
Sunny and Edgar were very helpful with going over the car I was purchasing and made the process very easy.
Cinnamon S.
Cinnamon S.
GEOBANY H.
GEOBANY H.
Edgar showed us a Honda CR-V loved the car
Jakelin C.
Jakelin C.
Came to Chicago Auto Place looking for a decent car on prive and righy away they gave me óptins edgar righy away showed us cars and we bought a nice used car 10/10
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