How Are We Doing?
We feel good about the service that we provide. But, we don’t know how you feel until we ask. Let us know what you thought about your interaction with our dealership.
Chicago Auto Place is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!
Peter M.
I didn't buy a car, but Ricky was very helpful on the phone and quick to get the information that I wanted. Shoutout to Ricky.
Ed M.
I just wanted to say Edgar, Jorge, and Ricky The (Owner) were on point with the delivery of my vehicle. I live out of state, so I had some concerns. But, everything came out pretty good.
Micha W.
As always, make sure to do your due diligence before buying any car and ask the right questions. That being said, the staff here very respectable. It's clear that they value the condition and reputation of their used car inventory and provide great service to show it.
ZongJuan F.
Charles H.
Through easy quick communication I was able to be approved for financing over the phone/through their website. I flew out, picked up the car, and drove the 10hours back home with absolutely no issues. The team here are experienced in making their customers feel welcomed and cared for. I have bought three cars in the past couple years, and this experience was by far the best.
Diego Juan Gaitan H.
I recently had a fantastic experience buying a car. The staff were friendly and really took the time to understand what I was looking for. They helped me find the perfect vehicle and made the whole process smooth and easy.I appreciated their transparency, especially with the financing options. Overall, it was a stress-free experience, and I would definitely recommend this place to anyone in the market for a car!
k21off_
Dear Chicago Auto Place Team,I wanted to take a moment to express my gratitude for the exceptional service I received during my recent car purchase. From the moment I walked in, the staff made me feel welcomed and valued.The sales team was knowledgeable and attentive, helping me find the perfect vehicle that fit my needs. I was impressed by the transparency throughout the process, and the financing options were clearly explained.Overall, my experience was seamless and enjoyable. I will definitely recommend Chicago Auto Place to friends and family looking for a car.Thank you for making my car buying experience a positive one!
Jocelyn A.
"I had an amazing experience at Chicago Auto Place! They had a great selection of cars and really made me feel comfortable without any pressure. The staff was super friendly and helpful, making the whole process easy and enjoyable. If you're in the market for a car, I definitely recommend checking out Chicago Auto Place!"
oscar J.
"I had an outstanding experience at Chicago Auto Place! From the moment I walked in, they showcased a fantastic selection of cars and encouraged me to test drive as many as I wanted, all without any pressure. Ricky went above and beyond, providing exceptional service with a warm and friendly attitude. His professionalism made the entire car buying journey a breeze. If you’re looking for a stress-free experience and a great deal, I highly recommend Chicago Auto Place!"
David I.
Everybody I dealt with here was professional, honest and knowledgeable. I have purchased many cars and this was one of my best experiences. Highly recommended.Update - Purchased another vehicle from these guys 2 years after my intial review...they are simply one of the best dealerships to deal with. I will continue to do business with them.
Emilio P.
This establishment is as professional as they come. Purchased a Highlander from Jorge and had a great experience. If you’re looking for a vehicle stop wasting time at other dealers, stop by Chicago Auto Place and thank me later. This place rocks!!!! Thank you Jorge and your entire team.
Jesus R.
Good quality and services
1stPlayL
The dealership conveniently had three versions of the same vehicle lined up in the front row and it made it easy for me to compare and contrast. My salesman was Edgar. He was polite, responsive, organized, and prompt with all my requests. The vehicles were extremely clean from a cosmetic prospective. Edgar made sure the EV was charged and ready for my departure. The sales process, negotiation, and paperwork was very efficient and fair. The only issue was the Axos Bank they relied upon for financing played games. It added almost 2 hours to the transaction process. The best rate Axos offered after the drawn out back and fourth discussions was laughable. I would suggest the dealership pivots to a local financial institution.
Bradley B.
The staff here were very good people! Very respectful, very helpful, very knowledgeable and provided me great customer service. The vehicle I purchased was a little pricey and my credit was not all that great but they were still willing to work with me and helped me get the vehicle I actually wanted. Great customer service goes a long way! I will recommend this place to everyone looking to purchase a luxury vehicle.
Yazmin C.
I have purchased all my cars from Chicago auto place. Great customer service they never let me down. I currently own 4 vehicles from them and never have I had a problem with them. I recommend Chicago auto place.
jesus S.
Adam and the team are great very easy work with will recommend purchasing any car car with them
Eva V.
We just purchased a Mercedes GLE 350 from Chicago Auto Place and our experience was 10/10.We went in 30 minutes before they closed to see if they gave us a good offer for our trade in vehicle and it was the best offer we got plus we had seen the Mercedes we purchased online and thought was beautiful. It was very well taken care of and everyone working there was really nice and helpful!
Yulana W.
Had a great experience purchasing a vehicle at Chicago Auto Place. On our first encounter with them, they did not look down on us because of the color of our skin, they were very welcoming and I very much appreciated that. Edgar assisted us and was very easy to work with. Hassle free! This a very cool dealership where very cool people work. You will enjoy the experience.
Alisson&Ali T
We did some research online and were interested in a specific vehicle. I called the dealership and was told the vehicle was still available. We decided to visit the location and were treated kindly. Great staff and felt welcomed. I asked if we can test drive the vehicle and with no issues only asked for my DL and allowed my husband and I and children to take it on a test drive. Edgar answered all of our questions and told him we will reach out once we made a decision. A few days later we decided to purchase the vehicle, however, Edgar was not there and was told to visit the dealership as I will be taken care of. Ricky assisted us and was polite and friendly, smooth process. Overall great customer experience and we were taken care of.
Cooking With M.
These Guys are awesome great service quick service and great vehicles
Stephen J.
Found these gius on the internet. Really good deal on a Mercedes CLS 53 AMG with low miles. Gave my deposite and got financed immediately. Im in Texas and they are in Chicago. Made the deal on Friday and had to send in registration via UPS Saturday. Paper work got in on Tuesday. So much for next day not their fault. By Sunday had my car delivered for $125 dollars less than what they qouted. Would have liked my car sooner but not their fault and Ricky communicated very well through the whole process. While waiting for my car looked up their reviews and some were bad. Scared me a little in the process. I told Ricky what my concerns were. He responded immediately. I give these guys all the stars because they did such a good job and the car is AAA+. Thank you guys. They only sell higher end cars and that wasn't always the case. Got a screaming deal, low milage, and on awesome CLS 53 AMG.
Jemeine Randle E.
I bought my son’s car from them and they made the process extremely easy. I was in and out. I purchased a Chrysler 300 and it was in mint condition. Everyone was friendly and very helpful. Thank you for making car buying manageable and enjoyable.
Kevin W
Rickey and his team were great. Would definitely recommend them.
joe C.
Easy to work with for out of state purchases.
Cliff B
Chicago auto place is definitely the place to go to purchase a car. The prices are fair and they treat you like family as soon as you walk in. I purchased my first car from there and been coming back ever since. I recommend them 100 percent. 👍🏼
Joe M.
I bought a Mercedes S550 from Chicago Auto Place, Robert Weinberg sold me the car. If you care about being treated with respect, I highly recommend going there and ask for Rob.I'll definitely be a repeat customer and Rob's my guy there!
Tara
⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️10 stars is more like it!!I live 3 hours away from their location so it was not convenient to drive there and casually look at cars. I was not familiar with this dealership. I saw their listing for the car I was searching for online. I was a little hesitant about buying a car without seeing it in person and test driving it.If you are skeptical or hesitant about purchasing a vehicle online or over the phone sight unseen , then LOOK NO FURTHER THAN Chicago Auto Place!!!! THIS IS A DEALERSHIP YOU CAN TRUST!!! The car I bought was exactly as described in the listing and the information given to me over the phone!They gave me top dollar trade in value for my car! It was an extremely smooth, fast and easy process with the contract of sale paperwork all done online and over the phone!Everyone on the team is super great to work with!!! It is worth the drive!I HIGHLY RECOMMEND CHICAGO AUTO PLACE!!! Thank you so much for the 10 ⭐️ experience! I LOVE MY MERCEDES!!!
J
I was an out of state buyer and everything was processed quickly. Was a bit hesitant at first when buying something I have never seen before in person, I was guided in the right direction by Edgar during the purchase. Their dealership carried a unique and limited model lexus. Definitely would use again in the future for car purchase.
Maciej S.
I have bought numerous cars from Chicago auto place. I'm probably in double digits now. Everyone there is great, but Robert is my favorite. Ricky (the owner)is great as well. They will take care of all of your needs, always trying to make sure you're completely satisfied with the experience. Thank you chicago auto place I'll be back for another car in a few weeks lol. Had to add a few more words since I purchased 9 more cars, since my last review. This time I was helped by Rheizelle and she is as great as Robert and Ricky. It was a pleasure to work with her.
Chris B
Not a review writer, but had to share the great experience. Went to multiple dealers and left frustrated with lack of willingness to deal or even return a call. This was not the case with Chicago auto place. Robert made the whole transaction super simple with zero pressure. Car needed a few small items and he took care of them with out question and had the car ready a day before I was expecting it. Robert was able to match my private bank low APR. Of the 15 cars I’ve purchased this was by far the best experience. Highly recommend.
Paul S
From start to finish I felt like I was treated like first class at a luxury auto dealer . No pressure no hassles . No matter how many questions I asked they were patient and thorough . Every car I looked at was in as good as new condition including the 2017 Porsche Macan I purchased . I cannot be happier with my choice or with Chicago Auto Place !
Jeffrey K.
I was shocked at the great experience buying a car at Chicago Auto Place. We called for an appointment to look at a Camero. When we arrived we were met at the door by our salesman Ron and the owner Rick. The car was washed, cleaned and detailed. The information and carfax given straight up. Test ride given. Traded in our car and drove home with the Camero. Great negotiators, they treated us fair, and we are very happy. Go and test the waters. We cannot say enough good about Chicago Auto Place!
Luke J.
Excellent experience working with Ricky and the team to get our ideal Range Rover. Probably the easiest car buying experience I’ve had; the process moved efficiently and they were very fair to deal with. Post-sale service has been solid as well.
Fernando R.
Incredible showroom! Also, Adam is a tremendous help; he's knowledgeable, friendly, & committed. Thanks!
Nate E.
John G.
We just bought a car from CAP, and it was a very pleasant experience. Dealt with both Ricky and Robert, and they were both very helpful. They don’t accept personal checks, so Robert drove us to a bank branch to get a cashiers check. I will look there first when I get my next car.
Caesar C
Had a very pleasant experience buying a car from them. Edgar and George were very responsive to all my questions and made the entire process simple. We didn’t have to argue over unnecessary fees. They were ok with me using my own financing. Friendly people, nice cars.
Dan F.
Robert was really patient and helpful over the course of a couple of months - he genuinely wanted to (and did) help me narrow in on what car I wanted for a weekend toy. He’s a true car guy and is really kind and patient - the rest of the team were great as well.I had some trouble getting attention after the sale to get the 2nd key, and was seemingly brushed off. Sure enough, a month later they found it and sent it to me which was much appreciated.
Dan T.
Purchased a vehicle from Chicago Auto Place. Dealt with Robert throughout the process. Went multiple times for test drive , and each time Robert was there to make sure everything was ready for me. He and the whole staff were very warm and welcoming. The actual purchase process was handled professionally and expeditiously. I have nothing but positive things to say about him and the staff. I honestly and truly recommend them.
Amfiaray
Bought an M5 from this dealershipVery nice and good peopleRobert helped me out with buying it, huge thanks to him and to the owner of the dealership!Definitely recommended!!!
Aldo 1.
Great buying experience with jorge and great service.
Doris G
Not just another car dealership. Here, its all about the customer. I wasnt sure about the car I wanted and I was nervous about talking to a car salesman. You know all about them! This was different. The owner Ricky, seeing how nervous I was, asked his cousin to take his time with me and help me out. Adam was the best!!! He was super patient with me. He took the time to listen and helped me find the right car for me. Im typically a hard negotiator, but I didnt need to be at this place . I told him what I wanted, and where I needed to be and he made it happen. He was such a pleasure to deal with. Also, a shout out to the finance manager Rheizelle. She was quick in the process, thorough, and extremely informative.. Thanks to the whole team at this place. You made this the best car buying experience ever.
imani C.
I went to buy my new 2022 Hyundai here and it went so smoothly, the prices are so affordable and Adam was the perfect salesman, so kind and so supportive and determined to help me get my car I will definitely be back
Tanner The T.
Chris S.
Adam is a great salesman and extremely professional. He will go the extra mile for you on a your purchase, is very knowledgeable and the dealer is more then fair on trade ins . I will faithfully send my friends and family to him when looking for a car. The Dealership has competitive Pricing on their vehicles And they are all around A good group of people. I highly recommend Chicago Auto Place
eandr C.
Tony V.
SKezzy2 T.
Very affordable and good quality service
Nicole G.
Adam is one of the good ones at this place! he was friendly and welcoming. He went out of his way to help us feel comfortable when looking into such a big purchase. He asked questions that made us really feel like our needs were really cared for. We did not feel that sense of intimidation you can feel going into buying a car with Adam. Great Experience!
Papasboy E.
BEST place ive ever been at with my father, immaculate service and wonderful owners, i absolutely recommend going here
Hanna H.
great service, super nice!
genivieve m
Jonathan M.
Great experiencia, they're very helpfulI love My car !
Jack S.
We found a 2022 SQ7 from this dealer that we really like and decided to contact them to schedule an appointment to check out the car. Place is very clean, organized and great vibe (they actually have a ping pong table for customers & employees to enjoy). Please do note Chicago Auto Place Do NOT accept personal checks (which is understandable), so we had to run down to a cal bank to get a cashier’s check, however our sales rep. Offered us to drive there which is A+ customer service, loan was easy and we were pretty much in and out within a couple of hours. The car we purchased is very clean inside outside, smell and feels new! HIGHLY RECOMMEDED!
Curtis J.
Chicago Auto Place .....Awesome....They Truely Car about you and your automotive experience. Ask for Robert that's my Goat....lol
James L.
I was treated with special care from the car salesman named Mr. Adam and the team. I will surely share my great experience with my family and friends,to advise them to come here to buy a vehicle from their professional team,to get a better deal and save money on purchasing a qualified vehicle.
Annette C.
Henry is the most amazing salesman! I stopped by his place and was treated with a warm welcome… I am always with my guards up but not here!!! I want to give thanks for making my purchase pleasant. If you’re looking to purchase a vehicle, stop by!
Ody B.
Best dealer in chicago.. they gave me a good deal... and they shipped my car fast to Pennsylvania
Chyno B.
What a wild ride! I finally got my dream car that I’ve been eyeing for a while now! Before purchasing my dream car here I had two wild goose chases with two other dealerships. I’m glad I circled back with these guys and made it happen. Let me just take my hat off to the manager Ricky for making this a smooth easy car buying experience for us. From start to finish, he didn’t miss a beat! Will definitely be purchasing our second vehicle from then as well. Thank you guys so much. I absolutely love my car!
Suzy Z.
Robert was great! Smooth transaction all the way around. They even helped arrange the transportation of the vehicle I purchased with a trustworthy shipping company they know and they were reasonably priced.
Hector A.
Awesome service from Robert and his staff! Made the car buying process simple and quick!
Tom M.
Really nice overall experience here! The staff was generous and FAST. I would recommend 100%. They're selection is beautiful. Thanks to everyone
Mason L.
Let me just start with Henry. If you go here and have the opportunity to shop with Henry its game over. Henry is the best and knows exactly what to do to keep all of his customers satisfied. Always very easy to come into contact with whenever you have questions about really anything. The whole process was mind blowing I had service like I was buying the Bentley in the showroom. Henry and all the guys were so welcoming and just really nice people. Got me a pretty nice deal on my car too so if you are looking for a car I definitely suggest you shop at Chicago Auto Place all of the people there are great and very easy to work with!
samantha S.
Edgar was very attentive and reached out to me right away when I contacted him interested in a vehicle. He was very kind and made sure to truly take care of my family and I, while listening to all the necessities we were needing. I highly advise anyone looking for a true and honest car salesman to work with Edgar.
Jacob Giganti (.
Stopped by this dealer ship on Friday. Was greeted by Henry. Henry patiently showed me his place and I was WOWWED. I was looking for a specific BMW model, not only did he have what I was looking for, he had one of the models that I had trouble looking for. Test drove it and it ran like a dream. Thanks Henry. Really appreciate it.
Laura G.
Henry sold me a car and was very helpful. I highly recommend whoever is looking for a high line car to go to this dealership also his staff was wonderful and treated you like family…Thank you Henry
Nicole K.
Henry is wonderful to work with. He is attentive, not pushy and has the best interest of his customers!
Misty L.
I have been searching for a car that I have been wanting. BMW M2, I found one at this place. I was on the fence to purchase a car from out of state but this car was not easy to find especially with low mileage and clean title. Henry said that I could have his car inspected from a certified professional from my own company and that helped me with my decision on my purchase. Everything from financing,warranty and transportation from Mike and the entire staff I want to say Thank you .I definitely will refer this place to family and friends to buy from here.
Nicolette Y.
I went to this new high end dealership and was greeted by Henry which was amazing and helpful he showed me around and the staff was wonderful and inviting I recommend my family to go buy here due to the high quality vehicles.Thank you Henry for making my first car purchase a pleasant and pleasurable experience
Kim A.
Had a great experience at Chicago auto place. Henry showed us around the beautiful show room. Very nicely laid out and spotlessly clean. He was very honest and knowledgeable about my car and what I needed. Answered all my questions.
t. B.
Walking into this dealership was a little intimidating! Seeing all the Bentleys, Rolls Royces, and Maclarens. However, everyone I encountered was totally warm, inviting, and genuine. The cars are all top notch and they bent over backwards to make me feel at home and welcomed. They all work as a team but not to overwhelm or dupe you but to get you what you need. This is a must visit if you’re looking for a quality luxury car! Edgar, George, Joanna and Rheizelle ( to name a few) were all awesome!
Leo H.
I went to the showroom, and I was welcomed by Henry and his staff. I was looking for a very hard to find car. They showed me every car they had, and I liked another car but wanted to shop around, and they were very pleasant. A week later they got a BMW that's almost identical to what I wanted, and I went back!Thank you Henry and also Ricky for making the purchase of high end cars feels like a family affair.
Katherine W.
I came in with my fiancé and we were on the fence between a BMW X6 and a Porsche Cayenne. Henry assisted us and was very informative about the Cayenne which swayed our decision. We walked out with a 2022 Porsche Cayenne. Thank you, Henry! We are so happy with our new car. 🙂
Nate W.
Can’t thank Henry and his friendly staff for giving me the most welcoming and outstanding service! From the moment I walked in to the time they got me in my car, they did not neglect me for one second! Their facility is super clean and sleek. Thank you again to Henry and his team!
Marcin K.
Nicholas G.
Henry is the best. The whole staff is really amazing. I for sure will be coming back to buy another car. I highly recommend for first time buyers as well.
Vanessa L.
I stopped at this dealership and I was very comfortable because of Henry. He was very polite, honest, and helpful. I’ve been looking for a Porsche for several years, and was lucky to find this place with a variety of models. My experience was exceptional, and the staff was super friendly. Thank you, again, Henry and Ricky!
Jrg G
LOVE THIS PLACE !Henry Rendon was my salesman and all the staff were equally amazing, Henry sold me my G wagon. It's my 3rd purchased. I bought my other 2 directly from Mercedes and never had the service given to my as Henry and the staff gave. I called Henry 2 weeks after the purchase , I had road tar kick up on my doors by O'Hara Airport construction. I called Henry a to ask for a suggestion to detal and remove the tar he actually sent out a mobile detailing service to come to my home to detail the truck in my garage and he also personally brought me a loaner for the day with a full tank of gas. Henry is a class act.This is one of the best dealerships I've ever experienced
George T.
Today I stopped at this dealership and was greeted as soon as I stepped in the dorr the staff was so delightful .I was so comfortable with my purchase.I have to say Henry Thank you so much !!!
joseph S.
I recently purchased a car at Chicago Auto place in Downers Grove.I was greeted by Henry Rendone.I was very impressed by Henrys knowledge of the cars and was very polite patient and answered all my questions. Happy to say no pressure at all . Even weeks after I bought the car he quickly answers all calls from me with more tech questions . A pleasure working with Henry. Thank you Henry.
J C
I’ve had nothing short of an excellent experience working with Henry and the rest of the team at Chicago Auto. A very welcoming atmosphere, beautifully kept cars, and knowledgeable team members. I will absolutely be coming here for my future car purchases and would recommend this place to anyone looking for a great car buying experience
Brian M.
Great cars & great people helping you out! Rick & Henry located the car I "NEEDED" & made the experience way easier than it was going before I found them...THANK YOU & GREAT JOB GUYS!!
Holly S.
I drove up and down Ogden Avenue looking for a used luxury car . I wasn’t ready to buy just shopping around. I stopped at this new place Chicago auto place in Downers Grove and when I pulled up I was greeted respectfully from Henry. I told him I was just shopping around and I wasn’t ready to buy today.and he said no worries and still helped me without any rush . I was pleased and I definitely will buy a car from Henry .Thank you so much Henry for you time .
MaryClaire C.
I’ve been looking for a luxury car for a while now and have been to multiple places but no customer service compares to this place. Was greeted by a man name Henry and he led me in the right direction and was then helped by other great sales associates. Everyone super knowledgeable and helpful. All my questions were answered and left with extreme confidence in my purchase. Highly recommend.
Jessica C.
I went to this dealership the other day and was greeted by a man named Henry. I had an incredible experience - he was extremely helpful in helping me find the car of my dreams! He was super knowledgeable and informative! I would recommend this dealership to everyone!!
Sheri
I am in the market for a luxury car. I stopped in spur of the moment to Chcago Auto. Henry greeted us as we were getting out of our car. We told him what we were looking for and within 5 miutes we were test driving the car we were looking for. Unlike other dealers who want to interragate you for the first 20 minutes, Henry was a breath of fresh air. Love him!
Julie C.
We just purchased a 2012 Audi A7 from Henry. He was very pleasant and excited to serve us. We will go back again to purchase a vehicle from Henry. Henry was amazing with his knowledgeable of what vehicles they had on their lot. Thanks Henry for everything.
