How Are We Doing?

We feel good about the service that we provide. But, we don’t know how you feel until we ask. Let us know what you thought about your interaction with our dealership.

Chicago Auto Place is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!

 

 

Fernando R.
Fernando R.
Incredible showroom! Also, Adam is a tremendous help; he's knowledgeable, friendly, & committed. Thanks!
Nate E.
Nate E.
John G.
John G.
We just bought a car from CAP, and it was a very pleasant experience. Dealt with both Ricky and Robert, and they were both very helpful. They don’t accept personal checks, so Robert drove us to a bank branch to get a cashiers check. I will look there first when I get my next car.
Caesar C
Caesar C
Had a very pleasant experience buying a car from them. Edgar and George were very responsive to all my questions and made the entire process simple. We didn’t have to argue over unnecessary fees. They were ok with me using my own financing. Friendly people, nice cars.
Dan F.
Dan F.
Robert was really patient and helpful over the course of a couple of months - he genuinely wanted to (and did) help me narrow in on what car I wanted for a weekend toy. He’s a true car guy and is really kind and patient - the rest of the team were great as well.I had some trouble getting attention after the sale to get the 2nd key, and was seemingly brushed off. Sure enough, a month later they found it and sent it to me which was much appreciated.
Dan T.
Dan T.
Purchased a vehicle from Chicago Auto Place. Dealt with Robert throughout the process. Went multiple times for test drive , and each time Robert was there to make sure everything was ready for me. He and the whole staff were very warm and welcoming. The actual purchase process was handled professionally and expeditiously. I have nothing but positive things to say about him and the staff. I honestly and truly recommend them.
Amfiaray
Amfiaray
Bought an M5 from this dealershipVery nice and good peopleRobert helped me out with buying it, huge thanks to him and to the owner of the dealership!Definitely recommended!!!
Aldo 1.
Aldo 1.
Great buying experience with jorge and great service.
Doris G
Doris G
Not just another car dealership. Here, its all about the customer. I wasnt sure about the car I wanted and I was nervous about talking to a car salesman. You know all about them! This was different. The owner Ricky, seeing how nervous I was, asked his cousin to take his time with me and help me out. Adam was the best!!! He was super patient with me. He took the time to listen and helped me find the right car for me. Im typically a hard negotiator, but I didnt need to be at this place . I told him what I wanted, and where I needed to be and he made it happen. He was such a pleasure to deal with. Also, a shout out to the finance manager Rheizelle. She was quick in the process, thorough, and extremely informative.. Thanks to the whole team at this place. You made this the best car buying experience ever.
imani C.
imani C.
I went to buy my new 2022 Hyundai here and it went so smoothly, the prices are so affordable and Adam was the perfect salesman, so kind and so supportive and determined to help me get my car I will definitely be back
Tanner The T.
Tanner The T.
Chris S.
Chris S.
Adam is a great salesman and extremely professional. He will go the extra mile for you on a your purchase, is very knowledgeable and the dealer is more then fair on trade ins . I will faithfully send my friends and family to him when looking for a car. The Dealership has competitive Pricing on their vehicles And they are all around A good group of people. I highly recommend Chicago Auto Place
eandr C.
eandr C.
Tony V.
Tony V.
SKezzy2 T.
SKezzy2 T.
Very affordable and good quality service
Nicole G.
Nicole G.
Adam is one of the good ones at this place! he was friendly and welcoming. He went out of his way to help us feel comfortable when looking into such a big purchase. He asked questions that made us really feel like our needs were really cared for. We did not feel that sense of intimidation you can feel going into buying a car with Adam. Great Experience!
Papasboy E.
Papasboy E.
BEST place ive ever been at with my father, immaculate service and wonderful owners, i absolutely recommend going here
Hanna H.
Hanna H.
great service, super nice!
genivieve m
genivieve m
Jonathan M.
Jonathan M.
Great experiencia, they're very helpfulI love My car !
Demetrius G.
Demetrius G.
Very nice people to do business with. Attentive to our needs and NO high pressure sales tactics!!! Will buy here again!!
Jack S.
Jack S.
We found a 2022 SQ7 from this dealer that we really like and decided to contact them to schedule an appointment to check out the car. Place is very clean, organized and great vibe (they actually have a ping pong table for customers & employees to enjoy). Please do note Chicago Auto Place Do NOT accept personal checks (which is understandable), so we had to run down to a cal bank to get a cashier’s check, however our sales rep. Offered us to drive there which is A+ customer service, loan was easy and we were pretty much in and out within a couple of hours. The car we purchased is very clean inside outside, smell and feels new! HIGHLY RECOMMEDED!
Curtis J.
Curtis J.
Chicago Auto Place .....Awesome....They Truely Car about you and your automotive experience. Ask for Robert that's my Goat....lol
James L.
James L.
I was treated with special care from the car salesman named Mr. Adam and the team. I will surely share my great experience with my family and friends,to advise them to come here to buy a vehicle from their professional team,to get a better deal and save money on purchasing a qualified vehicle.
Abdel-Karim M.
Abdel-Karim M.
Purchased a car from Chicago Auto Place. By far the best experience I’ve ever had. Would definitely recommend to friend and family. 10/10Premium cars with premium customer experience. Adam was my GMC Sierra specialist, he’s so knowledgeable and helpful. Ziko and Rheizelle did a phenomenal job getting me the best deal possible for financing. Ricky is the man over there he shook my hand as I walked out and I definitely feel welcomed to the family.Kudos to these guys!!
Annette C.
Annette C.
Henry is the most amazing salesman! I stopped by his place and was treated with a warm welcome… I am always with my guards up but not here!!! I want to give thanks for making my purchase pleasant. If you’re looking to purchase a vehicle, stop by!
Ody B.
Ody B.
Best dealer in chicago.. they gave me a good deal... and they shipped my car fast to Pennsylvania
Chyno B.
Chyno B.
What a wild ride! I finally got my dream car that I’ve been eyeing for a while now! Before purchasing my dream car here I had two wild goose chases with two other dealerships. I’m glad I circled back with these guys and made it happen. Let me just take my hat off to the manager Ricky for making this a smooth easy car buying experience for us. From start to finish, he didn’t miss a beat! Will definitely be purchasing our second vehicle from then as well. Thank you guys so much. I absolutely love my car!
Suzy Z.
Suzy Z.
Robert was great! Smooth transaction all the way around. They even helped arrange the transportation of the vehicle I purchased with a trustworthy shipping company they know and they were reasonably priced.
Hector A.
Hector A.
Awesome service from Robert and his staff! Made the car buying process simple and quick!
Tom M.
Tom M.
Really nice overall experience here! The staff was generous and FAST. I would recommend 100%. They're selection is beautiful. Thanks to everyone
Olivia D.
Olivia D.
Henry is one of a kind .His place had so many high line vehicles.He treated me like a sister I was so comfortable with my Porshe purchase and I highly recommend you go thereThank youHenry
Mason L.
Mason L.
Let me just start with Henry. If you go here and have the opportunity to shop with Henry its game over. Henry is the best and knows exactly what to do to keep all of his customers satisfied. Always very easy to come into contact with whenever you have questions about really anything. The whole process was mind blowing I had service like I was buying the Bentley in the showroom. Henry and all the guys were so welcoming and just really nice people. Got me a pretty nice deal on my car too so if you are looking for a car I definitely suggest you shop at Chicago Auto Place all of the people there are great and very easy to work with!
samantha S.
samantha S.
Edgar was very attentive and reached out to me right away when I contacted him interested in a vehicle. He was very kind and made sure to truly take care of my family and I, while listening to all the necessities we were needing. I highly advise anyone looking for a true and honest car salesman to work with Edgar.
Jacob Giganti (.
Jacob Giganti (.
Stopped by this dealer ship on Friday. Was greeted by Henry. Henry patiently showed me his place and I was WOWWED. I was looking for a specific BMW model, not only did he have what I was looking for, he had one of the models that I had trouble looking for. Test drove it and it ran like a dream. Thanks Henry. Really appreciate it.
Laura G.
Laura G.
Henry sold me a car and was very helpful. I highly recommend whoever is looking for a high line car to go to this dealership also his staff was wonderful and treated you like family…Thank you Henry
Nicole K.
Nicole K.
Henry is wonderful to work with. He is attentive, not pushy and has the best interest of his customers!
Misty L.
Misty L.
I have been searching for a car that I have been wanting. BMW M2, I found one at this place. I was on the fence to purchase a car from out of state but this car was not easy to find especially with low mileage and clean title. Henry said that I could have his car inspected from a certified professional from my own company and that helped me with my decision on my purchase. Everything from financing,warranty and transportation from Mike and the entire staff I want to say Thank you .I definitely will refer this place to family and friends to buy from here.
Nicolette Y.
Nicolette Y.
I went to this new high end dealership and was greeted by Henry which was amazing and helpful he showed me around and the staff was wonderful and inviting I recommend my family to go buy here due to the high quality vehicles.Thank you Henry for making my first car purchase a pleasant and pleasurable experience
Kim A.
Kim A.
Had a great experience at Chicago auto place. Henry showed us around the beautiful show room. Very nicely laid out and spotlessly clean. He was very honest and knowledgeable about my car and what I needed. Answered all my questions.
t. B.
t. B.
Walking into this dealership was a little intimidating! Seeing all the Bentleys, Rolls Royces, and Maclarens. However, everyone I encountered was totally warm, inviting, and genuine. The cars are all top notch and they bent over backwards to make me feel at home and welcomed. They all work as a team but not to overwhelm or dupe you but to get you what you need. This is a must visit if you’re looking for a quality luxury car! Edgar, George, Joanna and Rheizelle ( to name a few) were all awesome!
Leo H.
Leo H.
I went to the showroom, and I was welcomed by Henry and his staff. I was looking for a very hard to find car. They showed me every car they had, and I liked another car but wanted to shop around, and they were very pleasant. A week later they got a BMW that's almost identical to what I wanted, and I went back!Thank you Henry and also Ricky for making the purchase of high end cars feels like a family affair.
Katherine W.
Katherine W.
I came in with my fiancé and we were on the fence between a BMW X6 and a Porsche Cayenne. Henry assisted us and was very informative about the Cayenne which swayed our decision. We walked out with a 2022 Porsche Cayenne. Thank you, Henry! We are so happy with our new car. 🙂
Nate W.
Nate W.
Can’t thank Henry and his friendly staff for giving me the most welcoming and outstanding service! From the moment I walked in to the time they got me in my car, they did not neglect me for one second! Their facility is super clean and sleek. Thank you again to Henry and his team!
Marcin K.
Marcin K.
Nicholas G.
Nicholas G.
Henry is the best. The whole staff is really amazing. I for sure will be coming back to buy another car. I highly recommend for first time buyers as well.
Vanessa L.
Vanessa L.
I stopped at this dealership and I was very comfortable because of Henry. He was very polite, honest, and helpful. I’ve been looking for a Porsche for several years, and was lucky to find this place with a variety of models. My experience was exceptional, and the staff was super friendly. Thank you, again, Henry and Ricky!
Jrg G
Jrg G
LOVE THIS PLACE !Henry Rendon was my salesman and all the staff were equally amazing, Henry sold me my G wagon. It's my 3rd purchased. I bought my other 2 directly from Mercedes and never had the service given to my as Henry and the staff gave. I called Henry 2 weeks after the purchase , I had road tar kick up on my doors by O'Hara Airport construction. I called Henry a to ask for a suggestion to detal and remove the tar he actually sent out a mobile detailing service to come to my home to detail the truck in my garage and he also personally brought me a loaner for the day with a full tank of gas. Henry is a class act.This is one of the best dealerships I've ever experienced
George T.
George T.
Today I stopped at this dealership and was greeted as soon as I stepped in the dorr the staff was so delightful .I was so comfortable with my purchase.I have to say Henry Thank you so much !!!
joseph S.
joseph S.
I recently purchased a car at Chicago Auto place in Downers Grove.I was greeted by Henry Rendone.I was very impressed by Henrys knowledge of the cars and was very polite patient and answered all my questions. Happy to say no pressure at all . Even weeks after I bought the car he quickly answers all calls from me with more tech questions . A pleasure working with Henry. Thank you Henry.
J C
J C
I’ve had nothing short of an excellent experience working with Henry and the rest of the team at Chicago Auto. A very welcoming atmosphere, beautifully kept cars, and knowledgeable team members. I will absolutely be coming here for my future car purchases and would recommend this place to anyone looking for a great car buying experience
Brian M.
Brian M.
Great cars & great people helping you out! Rick & Henry located the car I "NEEDED" & made the experience way easier than it was going before I found them...THANK YOU & GREAT JOB GUYS!!
Holly S.
Holly S.
I drove up and down Ogden Avenue looking for a used luxury car . I wasn’t ready to buy just shopping around. I stopped at this new place Chicago auto place in Downers Grove and when I pulled up I was greeted respectfully from Henry. I told him I was just shopping around and I wasn’t ready to buy today.and he said no worries and still helped me without any rush . I was pleased and I definitely will buy a car from Henry .Thank you so much Henry for you time .
MaryClaire C.
MaryClaire C.
I’ve been looking for a luxury car for a while now and have been to multiple places but no customer service compares to this place. Was greeted by a man name Henry and he led me in the right direction and was then helped by other great sales associates. Everyone super knowledgeable and helpful. All my questions were answered and left with extreme confidence in my purchase. Highly recommend.
Jai C.
Jai C.
I went to this dealership the other day and was greeted by a man named Henry. I had an incredible experience - he was extremely helpful in helping me find the car of my dreams! He was super knowledgeable and informative! I would recommend this dealership to everyone!!
Sheri
Sheri
I am in the market for a luxury car. I stopped in spur of the moment to Chcago Auto. Henry greeted us as we were getting out of our car. We told him what we were looking for and within 5 miutes we were test driving the car we were looking for. Unlike other dealers who want to interragate you for the first 20 minutes, Henry was a breath of fresh air. Love him!
Julie C.
Julie C.
We just purchased a 2012 Audi A7 from Henry. He was very pleasant and excited to serve us. We will go back again to purchase a vehicle from Henry. Henry was amazing with his knowledgeable of what vehicles they had on their lot. Thanks Henry for everything.
Aaron R.
Aaron R.
Just purchased a BMW X5 and could not be happier with the car or the experience. The SUV was in near perfect condition, had low mileage, and was a great price. Ziko was extremely helpful and accommodating along the way, and went above and beyond to ensure the car was delivered on the day and time he initially quoted. Will return - it was a great experience!
raymond O.
raymond O.
HENRY IS AMAZING. IF you have the opportunity to buy a car from Henry and Chicago Auto place consider yourself blessed and lucky. They treated our very fair 2020 BMW 240 purchase like we were billionaires spending a million dollars on a brand new car. AMAZING place. Amazing service. Amazing follow-up AFTER [yes you read that right "after"] the sale. Rick is so legit. REALLY this is the best car buying experience I have ever had out of the 25 cars I have purchased. I LOVE CHICAGO AUTO PLACE!
Tyree E.
Tyree E.
Five stars hands down 🙌🏾 . Henry definitely got me the car that’s best suited for me . Great guy good personality.
Alek W.
Alek W.
Henry is a G. I came through and got an M6. He stuck to his word and took care of what needed to be done. Good dood, I highly recommend.
Skyler
Skyler
Fast and easy purchase! Got in, found a car, was mobile in an hourThank you Henry!
Bailey D.
Bailey D.
Went to Chicago Auto Place looking to buy my first vehicle on my own and had an amazing experience with Henry. Went to about 5 other places before and he really stood apart from everyone else. Gave us information but didn’t make us feel overwhelmed with pressured. Will definitely be going back to Henry for all our car purchases!!
adam M.
adam M.
Joanna P
Joanna P
Absolutely recommend purchasing a vehicle at Chicago Auto Place! I have purchased several vehicles here and each time was a pleasurable experience. The staff here is extremely friendly, knowledgeable, and helpful! Definitely will be making my next car purchase here again and so should everyone that’s in the market for a vehicle!
Digital Saviors Chicago Digital Transfer S.
Digital Saviors Chicago Digital Transfer S.
Henry was a great salesman. Knowledgeable, friendly and helpful. No pressure sales. Thanks for helping me purchase my wife’s car. She loved it. I’ll be back for mine soon.
Ivona W.
Ivona W.
I am extremely happy with my recent purchase from Chicago Auto Place. I was fortunate to work with the salesman Henry. He was so knowledgeable and professional. I truly felt comfortable during the entire process at the dealership. Henry is down to earth and has his customer's best interests at heart. Thank you!
Zoe T.
Zoe T.
I came in a little overwhelmed and intimidated & was pleasantly surprised here! Henry greeted me outside and spent over an hour thoroughly explaining the benefits of the different models. Now they are looking for my next vehicle and I couldn't be more excited to give this company my business!
Norma B.
Norma B.
Worked with Henry To purchase my BMW Convertible…. Can’t be happier! He was so professional, patient and helpful. Helped get the car of my dreams at the deal of the century!!!! Will definitely always go back for all my cars!
Michele G
Michele G
Henry thank you for helping me find my BMW convertible 430i!!!!!! I love the car and have waited so long to be able to purchase my dream car. You made the buying experience great. You were patient with all my questions and did not pressure me. I was really impressed with how clean the place is, how many nice cars you have to chose from, and the friendliness of everyone . Thank you again Henry for everything, I will refer you and Chicago Auto Place to anyone looking for a car!!!
Kendall K.
Kendall K.
I had a great experience from first contact with the internet sales team, Jorge. From the Edgar was the best! He ensured I had all the pics/videos to make the best decision. From there I also spoke with Ricky and the great service continued. I would recommend working with this team if you are looking for a quality car and great service. Thanks again, team!
Mike S.
Mike S.
Just purchased a 2019 BMW 440i ,if you are looking for a place with quality cars and staff that is knowledgeable on the cars they are selling then this is the place to go. This is the second car ive purchased from Rob. He's a great guy that is willing to work with you to get you in the car you want. I called Rob to let him know what car i wanted within 10min of hanging up the phone i had a video sent to me of a complete walk around of the car. Rob even pointed out a rock chipon the hood.I went to look at the car and decided to buy it, in and out in about an hr. I love this place and will be calling Rob very soon for another purchase..
zvi B.
zvi B.
Wonderful car! Easy transaction. Beautiful people to deal with! Highly recommended.
Maciej S.
Maciej S.
I have bought numerous cars from Chicago auto place. I'm probably in double digits now. Everyone there is great, but Robert is my favorite. Ricky (the owner)is great as well. They will take care of all of your needs, always trying to make sure you're completely satisfied with the experience. Thank you chicago auto place I'll be back for another car in a few weeks lol.
Judith S.
Judith S.
Henry is amazing! He assisted me in locating my ideal GV80-plus transforming it to my exact specifications. Thank you!
Seth G.
Seth G.
Traded in my BMW M4CS for a 2023 RS3 and they gave me top dollar for trade in and covered shipping to Virginia of their car. Big thanks to Jorge and Ricky for helping me out highly recommend checking this place out.
Joe M.
Joe M.
I bought a Mercedes S550 from Chicago Auto Place, Robert Weinberg sold me the car. If you care about being treated with respect, I highly recommend going there and ask for Rob.I'll definitely be a repeat customer and Rob's my guy there!
Darnell M.
Darnell M.
Chicago Auto Place is my "go to" spot for all my auto needs!It's always a pleasure working with Rob to get me what I want!
Jayden J.
Jayden J.
Outstanding Service and Customer Care!I want to share my incredible experience at chicago auto place! I recently purchased a car, and I am more than satisfied with the service I received.From the moment I walked into the dealership, I was greeted with a warm welcome and friendly staff who were eager to answer all my questions. Their knowledge and expertise in the automotive field gave me great confidence throughout the entire buying process.The sales team was extremely professional and attentive to my needs. They guided me through the different vehicle options, providing detailed information on each one and ensuring I got the car that best suited my preferences and budget. I never felt pressured to make a decision, which was greatly appreciated.In addition to the excellent sales service, the customer service department also deserves recognition. From car maintenance to any post-purchase inquiries, they were always willing to help. Their prompt and efficient attention made me feel supported and confident in my choice.In summary, my experience at chicago auto place exceeded all my expectations. I highly recommend this place to anyone looking to purchase a car and receive exceptional service. Thank you to the entire team for making my buying experience a true joy!
Jokubas D.
Jokubas D.
Great dealership, quality cars
Beto L.
Beto L.
My son got his first car there and they couldn't be anymore friendly and helpful,we had a good time talking to Edgar our salesman,I'll go back for another vehicle when needed 👍🏼
Eneda Z.
Eneda Z.
I came across their website through while I was looking to purchase a vehicle, I called them up on right away. Everyone I spoke to over the phone was very friendly, and tried to accommodate everything I had needed in my vehicle and what I could afford. I was able to test drive the car and I fell in love. I ended up purchasing a BMW X6. It was a pleasure doing business with them. I definitely will be back in the future for another car purchase. The paperwork was very quick with Kristina and she explained everything really good. Thank you Ricky for answering the phone and making my dreams come true
Randall K.
Randall K.
Great experience with Chicago Auto Place. Robert was fantastic as well as the owner and all the staff. They were over the top with hospitality, patience and kindness. Their showroom is pristine and the vehicle I bought was impeccable.Thank you for everything Team Chicago Auto Place!!!
Jennifer M.
Jennifer M.
Excellent experience all the way through. Will definitely buy a car there again!
Brandon R.
Brandon R.
Mike I.
Mike I.
We just purchased a Range Rover Velar from Chicago Auto Place last week and couldn't be happier. We dealt with Ricky who was a pleasure to deal with. Absolutely no pressure and very pleasant to deal with. His customer service during & after the sale are top notch and I would highly recommend this dealership. Everyone there was super nice & chill.
Alberto L.
Alberto L.
George Christina and Mike are very nice people to do business with I will return for a future purchase awesome selections of luxury vehicles very happy with my purchase thanks
Kyle B.
Kyle B.
Robert was a pleasure to deal with and the experience was great overall.
Andy D.
Andy D.
Edgar did a fantastic job. The entire place wanted to make a deal. I feel as if I was treated fairly and professionally. Kristina was very helpful with the paperwork side of things and both made the process very easy from start to finish. Everyone was very helpful. I highly recommend this place and will certainly look to them for future business.
melissa C.
melissa C.
We purchased my son’s first car from Chicago Auto Place and are extremely happy that we had Robert to assist us throughout the whole process! Robert is very knowledgeable and personable. He’s not only looking to make a sale, he genuinely cares about you, your purchase, and the car dealership’s reputation. I can rest easy knowing that I purchased a car from Chicago Auto Place and it will be a good reliable first car for my son. I highly recommend Robert and Chicago Auto Place.
Armen D.
Armen D.
Very friendly. Great customer service. Thanks!
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